- All sections
- H - Electricity
- H04M - Telephonic communication
- H04M 3/523 - Centralised call answering arrangements requiring operator intervention with call distribution or queuing
Patent holdings for IPC class H04M 3/523
Total number of patents in this class: 2160
10-year publication summary
225
|
212
|
203
|
244
|
204
|
278
|
313
|
187
|
201
|
41
|
2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
Principal owners for this class
Owner |
All patents
|
This class
|
---|---|---|
Afiniti, Ltd. | 299 |
210 |
Genesys Telecommunications Laboratories, Inc. | 749 |
207 |
Avaya Inc. | 1529 |
127 |
Virtual Hold Technology Solutions, LLC | 143 |
103 |
United Services Automobile Association (USAA) | 2514 |
89 |
Alvaria Cayman (cx) | 322 |
55 |
Capital One Services, LLC. | 7551 |
33 |
Nice Ltd. | 385 |
32 |
Massachusetts Mutual Life Insurance Company | 335 |
31 |
Talkdesk, Inc. | 58 |
31 |
8x8, Inc. | 398 |
29 |
West Technology Group, LLC | 414 |
29 |
Verint Americas Inc. | 540 |
27 |
State Farm Mutual Automobile Insurance Company | 2560 |
26 |
Ping An Technology (Shenzhen) Co., LTD. | 5847 |
26 |
International Business Machines Corporation | 60644 |
25 |
ZTE Corporation | 39218 |
25 |
Mattersight Corporation | 77 |
25 |
Twilio, Inc. | 456 |
24 |
Amazon Technologies, Inc. | 24422 |
22 |
Other owners | 984 |